About Top Management | DMC – World Express Tours Malaysia

WHO WE ARE
Destination Management Company (DMC) Malaysia

Welcome to the World of World Express.
A world of travel and tourism. A world of discovery, experiences, and dreams realized. A world of global and local partnerships. A world of friendship, fun, and excitement.

Since our founding in 1969, World Express has actively participated in the growth of the travel and tourism industry in Singapore. By listening carefully to our clients and consistently delivering a high quality of service, World Express has evolved into an industry leader in Destination Management.

In its 50 year history, World Express Tours Malaysia (WXP) has successfully handled the needs of tourists in Malaysia as well as organized the arrangements for various international and regional conferences and meetings.

Began in Penang, it has since expanded its scope over the whole of Malaysia and establishes its head office in Kuala Lumpur while maintaining the Penang office as a branch.

Presently, its client profile includes major outbound tour operators from Australia, United Kingdom, Netherlands, Germany, Spain, Portugal, South Africa, Argentina, India, Thailand, Singapore, Sri Lanka, and the Middle East countries.

Thank you for giving us the opportunity to introduce you to World Express Malaysia. Since our establishment in 1969, World Express has played a major role in the promotion of travel and tourism in Malaysia and Singapore, providing destination management services to our customers from the world over.

Our philosophy is to provide innovation and creativity and maintain a consistent quality of service to our customers.

This essential business philosophy has ensured that our customers have a long and satisfying relationship with us. Employing these qualities has enabled us to attain and retain leadership in all the sectors that we are involved in.

We hope that you will place your trust in our services and in the hands of our people.

For World Express quality means providing a standard of service which will bring satisfaction to its customers. This is to be achieved through reliable, prompt, consistent, attentive and friendly services.

In pursuit of quality, we place an importance in cultivating dedicated employees, practice a 'preventive' approach in the governance of its business operations so as to mitigate all possible shortcomings and continuously strive to produce qualitative results.

To achieve these objectives, it is our culture to maintain an effective value system based on the Quality Standards of the ISO 9001:2015.

These fundamental bricks is the foundation to ensure successful operations of our daily business.