WHO WE ARE
Destination Management Company (DMC) Malaysia
A Warm Welcome
Welcome to the World of World Express. A world of travel and tourism. A world of discovery, experiences and dreams realized. A world of global and local partnerships. And a world of friendship, fun and excitement. Since our founding in 1969, World Express has actively participated in the growth of the travel and tourism industry in Singapore. By listening carefully to our customers and consistently delivering a high quality of service, World Express has evolved into an industry leader in Destination Management.
ABOUT THE TEAM
The Elite Who Brings Us All Together
Thank you for giving us the opportunity to introduce you to World Express Malaysia, a Melewar Group company and key member of the group's leisure and tourism industry.
Since our establishment in 1969, World Express has played a major role in the promotion of travel and tourism in Malaysia and Singapore, providing destination management services to our customers from the world over.
Our philosophy is to provide innovation and creativity and maintain a consistent quality of service to our customers.
This essential business philosophy has ensured that our customers have a long and satisfying relationship with us. Employing these qualities has enabled us to attain and retain leadership in all the sectors that we are involved in.
We hope that you will place your trust in our services and in the hands of our people.
Welcome to our world.
Ms Cherry Lee
For World Express (M) Sdn. Bhd. quality means providing a standard of service which will bring satisfaction to its customers. This is to be achieved through reliable, prompt, consistent, attentive and friendly services.
In pursuit of quality, World Express (M) Sdn. Bhd. will:
Continuously cultivate and nurture dedicated employees to have a high level of work capability and the right mental attitude.
Pursue a 'preventive' approach in the governance of its business operations so as to prevent and eradicate all possible shortcomings.
Constantly strive to increase productivity without sacrificing quality and to ensure that improvements on the quality of outputs are constantly pursued.
In order to achieve these objectives, it is the policy of the Company to maintain an effective quality system based on the Quality Standards of the ISO 9000 series.
The foregoing principles are considered fundamental to the successful operation of the Company and it is essential that all employees actively participate in the implementation of our quality system.